State Farm® Insurance Agent Bill Hicks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Aguirre
February 10, 2026
5
out of
5
rating by Maria Aguirre
"Roberto Trevino was very helpful with dealing with our insurance Thank you Roberto"
We responded:
"Maria, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bill Hicks’s Team here in our Schertz office. "
alicia jones
February 10, 2026
5
out of
5
rating by alicia jones
"My parents has been with State Farm since 1965!! Megan was amazing and made my return a a returning State Farm customer so easy!!! Your patience, professionalism, and knowlede was immeasurable! Thank you so much!"
We responded:
"Thanks so much for the fantastic rating, alicia! We are so glad you had a positive experience with us here on State Farm Agent Bill Hicks’s Team. If there is anything we can do for you in the future, just give us a shout! "
E. E. Barnes
February 9, 2026
5
out of
5
rating by E. E. Barnes
"Jennifer and Chip are fantastic! They always go above and beyond in helping.. Excellent customer service..."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Anthony Samaniego
February 9, 2026
5
out of
5
rating by Anthony Samaniego
"I’ve been with State Farm for over 45 years and the quality of customer service I receive from them is unmatched. Bill Hicks is an excellent agent and they bend over backwards to help me every time."
We responded:
"Hi Anthony, Thank you so much for your kind words and for being a valued State Farm customer for over 45 years! It truly means a lot to me and my team to hear that you are pleased with our service. We strive to go above and beyond to meet the needs of our clients, and it's wonderful to know that our efforts have made a positive impact on your experience. "
Cindy Arnold
February 4, 2026
5
out of
5
rating by Cindy Arnold
"Nicole with State Farm is so friendly and very proficient at her job. She not only hooked me up with a lower payment for my auto insurance, she gave me so much more included in it, $5000 PIP, and also UNUM, which my previous insurer had not included. On top of that, she added apartment insurance for a very low rate. Thank you, Nicole! I am happy to be back with State Farm and to have you as my go-to agent there! What a very pleasant experience it's been and I am thankful for all of your help! God bless you and keep you safe as well as giving you great happiness in your life!"
We responded:
"Thank you for taking the time to leave such a great review, Cindy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Carrie McGinnis
February 4, 2026
5
out of
5
rating by Carrie McGinnis
"Robert T. Was extremely helpful, informative and absolutely pleasing to speak with. State Farm has assisted my family with vehicle and life insurance coverage with ease and affordability. Thank you for reciprocating the loyalty within our customer/business relationship."
We responded:
"Thank you for your kind review of State Farm Agent Bill Hicks’s Team. We appreciate it! Thank you for the amazing review, Carrie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
GXC SERVICE
February 3, 2026
5
out of
5
rating by GXC SERVICE
"Gracias a Roberto ahora tengo una mejor Aseguranza muy responsable y buena attention"
We responded:
"Thank you so much for the 5-stars, GXC! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Gabriela Cortez
February 3, 2026
5
out of
5
rating by Gabriela Cortez
"Roberto y su equipo siempre han sido amables y rápidos en todas las cotizaciones y la información que he necesitado, también cuando he tenido algún accidente siempre me han resuelto el caso de la mejor manera. Llevo varios años trabajando con ellos y siempre ha sido un placer hacer negocios con ellos."
We responded:
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Roberto and our team have consistently shown kindness and have been helpful with all your quotes and services. We value your feedback and look forward to serving you again in the future!"
Javier Hernandez
February 3, 2026
5
out of
5
rating by Javier Hernandez
"These are guys are awesome Roberto got me taken care of in a matter of minutes! Highly recommend"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bill Hicks’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Aliza Limon
February 3, 2026
5
out of
5
rating by Aliza Limon
"Muy excelente la atención al cliente excelente servicio muy recomendado Roberto Treviño"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Bill Hicks’s Team! We deeply appreciate your kind words here in Schertz . "
Linda flowers
February 2, 2026
5
out of
5
rating by Linda flowers
"Roberto Trevino was incredible I’m never using anyone else."
We responded:
"Linda, thank you for your wonderful review of State Farm Agent Bill Hicks’s Team! Linda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bill Hicks’s Team! "
Sharon Young
January 28, 2026
5
out of
5
rating by Sharon Young
"Honest and fast and great quotes answered all questions and setting up was easy. Thank you"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Kaylen J
January 21, 2026
5
out of
5
rating by Kaylen J
"Great customer service!"
We responded:
"Kaylen, thank you for your wonderful review of State Farm Agent Bill Hicks’s Team! Kaylen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bill Hicks’s Team! "
Mark Wimmer
January 9, 2026
5
out of
5
rating by Mark Wimmer
"I’m a returning customer who made a big mistake leaving. Chip responded to my evaluation request immediately. Two hours later I bundled all my insurance with Bill Hicks saving thousands for the same coverage. Very happy to be back."
We responded:
"Mark, thank you so much for your kind words! We're thrilled to hear that Chip was able to assist you quickly and help you save money with Bill Hicks State Farm. It’s great to have you back, and we look forward to continuing to provide you with excellent service and coverage."
Cory Gunz
January 8, 2026
5
out of
5
rating by Cory Gunz
"Ive ran into so many problems regarding financial issues etc and Nicole from State Farm helped me more than I could have imagined she literally went above and beyond helped me every way she could and got me back on my feet , I can honestly say I love being insured by state farm but not just the insurance company but everyone from this location has been awesome thank you guys for every thing!!!"
We responded:
"Cory, we really appreciate you taking the time to share your experience! It’s wonderful to hear how Nicole went out of her way to support you when you needed it most. We’re glad you’ve had such a positive experience with our team and are happy to have you with us. Thanks again for your kind words!"
T. Neumann
December 31, 2025
5
out of
5
rating by T. Neumann
"Good Folks they are friendly and helpful"
We responded:
"Thomas, thank you for the positive feedback. We look forward to continuing to provide you with great service. "
Keri Buckley
December 20, 2025
5
out of
5
rating by Keri Buckley
"Whenever I call they are always helpful and help me get what I need done. We have been working with this office for many years now always a pleasure"
We responded:
"Thanks, Keri, for the great review! We’re really happy to hear that we’ve been helpful and that you’ve enjoyed working with us all these years. Looking forward to many more!"
Yuliana Limon
December 16, 2025
5
out of
5
rating by Yuliana Limon
"Great customer service. Never had a problem. Robert has always been very helpful specially with my parents."
We responded:
"Thanks, Yuliana, for the awesome feedback. We're happy to hear Robert has been so helpful and that you've have a great customer experience. We truly appreciate your support and look forward to continuing to assist you and your family."
alec boyer
November 21, 2025
5
out of
5
rating by alec boyer
"Very easy to talk to and over all had a good experience setting up my own Insurance plan"
We responded:
"Thank you, Alec! We're glad to hear that you had a positive experience setting up your insurance plan. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
Geovanni Suárez
November 20, 2025
5
out of
5
rating by Geovanni Suárez
"Excelente servicio y gran atención personalizada, un gusto siempre ir a la oficina y resolver dudas"
We responded:
"Thank you, Geovanni, very much for your kind words! We are very glad to know that you enjoy the personalized attention and that you always feel welcome in our office. We are here to help you with whatever you need."
Moises Matos
November 11, 2025
5
out of
5
rating by Moises Matos
"Nicole Mejía was very nice and friendly, while assisting me with my quote. She helped me with getting me the most affordable quote."
We responded:
"Thanks, Moises, for the great feedback! Nicole’s awesome, and we’re glad she could help you get an affordable quote for insurance. If you need anything else, feel free to reach out!"
Pinksallmine
November 11, 2025
5
out of
5
rating by Pinksallmine
"Robert was very helpful with me in details about my policy and got me the information I needed to get a claim started. Great office happy to have my business here for 10 plus years! Definitely recommend, Bill is an amazing agent!"
We responded:
"Thanks, Inez, for the awesome review! We’re glad Robert could help you get everything sorted out. It’s great to hear you’ve been with us for over 10 years. We really appreciate your recommendation and your loyalty and look forward to helping you anytime you need."
Esteban Castillo
November 10, 2025
5
out of
5
rating by Esteban Castillo
"Nicole was such a great helper! She made everything super simple and easy process. Highly recommended!"
We responded:
"Thanks, Esteban, for the awesome review! So happy to hear Nicole made everything simple for you. We really appreciate the recommendation!"
Michael Hooper
October 16, 2025
5
out of
5
rating by Michael Hooper
"Robert is awesome! He’s always quick to respond and genuinely cares about his customers. He’s helped me get the best coverage at a great price. Highly recommend him if you want an agent who actually looks out for you."
We responded:
"Michael, thank you so much for your review and recommendation! I’m thrilled to hear that you’re happy with the coverage and service provide. It’s always our goal to look out for our customers and make sure they get the best options available. Your recommendation means a lot! Please don’t hesitate to reach out if you ever need anything else."
Laura dl64
October 15, 2025
5
out of
5
rating by Laura dl64
"I was paying way too much until I got with State Farm. Can’t say it enough times and what I tell everyone I know, you want to save money? Then get a quote today."
We responded:
"Laura, thanks so much for the awesome review! We’re super happy to hear you’re saving money with State Farm. Appreciate you spreading the word. If you ever need anything, just give us a shout!"