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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Layne

Scott Layne

March 28, 2025

5  out of  5
rating by Scott Layne
"Thank you Robert for all your help!"
We responded:
"Hey Scott. Thank you for reviewing our State Farm office! We’re glad to know you had a positive experience with Robert. We look forward to continuing to support your insurance needs."
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Amanda Hill

March 28, 2025

5  out of  5
rating by Amanda Hill
"Chip was amazing! Very kind and sweet I was able to get more for less!!! Thank you Chip!"
We responded:
"Hi Amanda. We are so glad that Chip was able to help you with your insurance needs. It’s our pleasure to assist you and if there is anything else we can do to help, please let us know!"
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RAUL SORI.

March 26, 2025

5  out of  5
rating by RAUL SORI.
"El lugar es lo máximo en atencion y bondad por parte de todos"
We responded:
"Hey Raul. Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Richard Willard

March 25, 2025

4  out of  5
rating by Richard Willard
"Megan was friendly and helpful"
We responded:
"Hey Richard. We appreciate your feedback and are certainly glad that Megan was able to help. We’re so glad you had a good experience, and we look forward to helping you with all your insurance needs."
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John

March 24, 2025

5  out of  5
rating by John
"Robert Trevino was a great help and made getting a new policy easy! Thank you!"
We responded:
"Hey John, thank you for your positive feedback! We look forward to continuing to provide you with great service! We are glad Robert was able to help. If there is anything else we can do for your insurance needs, just let us know!"
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Mary Aguillon

March 23, 2025

5  out of  5
rating by Mary Aguillon
"Jennifer Rodriguez has been a joy to work with. She has helped me select the right policies for my family and also helped find discounts. I am very happy with making the move to State Farm."
We responded:
"Hi Mary. Thank you for taking the time to write a review! We will certainly let Jennifer know that you were satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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M Martinez

March 19, 2025

5  out of  5
rating by M Martinez
"I had no problems with Bill Hicks office in State Farm. I was always kept in updated of me offers or price changes. My concerns were resolved within 24 hrs. The renter's Insurance are better covered with State Farm. My term was only for storage purposes and extended to my temporary residence address. Thanks State Farm ."
We responded:
"Thank you, Marisela, for your review. Your feedback is appreciated. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Adrián Bueno

March 18, 2025

5  out of  5
rating by Adrián Bueno
"Muchas gracias Roberto estoy muy agradecido por tu buen servicio y espero que siempre sea así"
We responded:
"Hey Adrian, thank you for your positive feedback! We are glad Robert was able to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Frankie Q.

March 17, 2025

5  out of  5
rating by Frankie Q.
"I was able to get a great for both car & home insurance thanks to Megan! She quickly got to work and remained friendly and polite throughout the initialization of the policies. Made sure I got all of the emails that needed to be revised as well as making sure I got the temp ID cards. Thank you again for a seamless on-boarding! 🤗"
We responded:
"Thank you for sharing your positive experience! It's great to hear that Megan's friendly service, along with her attention to detail really makes the difference. We appreciate your feedback Frankie and will make sure to pass your compliments along to her! If you need any further assistance, don't hesitate to reach out."
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Valery Maleeva

March 14, 2025

5  out of  5
rating by Valery Maleeva
"Roberto Trevino did a great job helping me to find affordable and premium auto coverage and also life insurance. Highly recommend!!"
We responded:
"Hi Valery. Thank you for sharing your positive experience with Roberto Trevino! That's fantastic that he was able to help you with both auto and life insurance. Your recommendation highlights his expertise and dedication. We appreciate your feedback."
Profile photo of ALBERTO VELASQUEZ

ALBERTO VELASQUEZ

March 7, 2025

5  out of  5
rating by ALBERTO VELASQUEZ
"Muchas gracias al sr roberto trevino por toda su ayuda, excelente servicio y atencion al cliente"
We responded:
"Thank you, Alberto. We appreciate your review and are delighted to know you had a great experience with Roberto at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Erich Guillen Soulary

Erich Guillen Soulary

February 14, 2025

5  out of  5
rating by Erich Guillen Soulary
"Es el mejor seguro de auto que he cotizado, sus precios son fabulosos!!!!!!, se lo recomiendo a todos!!!!!!!, acabo de hacer un cambio de autos en el seguro y no duro ni 5 minutos en hacer la gestión, mi reconocimiento y Muchas gracias a Roverto Treviño por su gentileza y amabilidad es un gran Gerente y vendedor"
We responded:
"Hola Erich, ¡gracias por compartir tu experiencia positiva! Esperamos poder ayudarte en tus necesidades futuras. ¡Gracias nuevamente y bienvenido a nuestra FAMILIA STATE FARM! "
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Matthew Wilks

February 6, 2025

5  out of  5
rating by Matthew Wilks
"Everyone that works for Bill is top notch! They keep shopping until they get the very best price possible. Jennifer has been excellent to work with and very responsive. No guess work, and you never felt left in the dark. Can’t recommend enough. 10/10!"
We responded:
"Matt, thank you so much for your review! We’re thrilled to hear that you had a great experience with our team, especially with Jennifer. Our goal is to provide the best service possible, and it’s great to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
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Jeff Ledford

January 30, 2025

5  out of  5
rating by Jeff Ledford
"Excellent agent who has superior customer service skills, she took a rude and panic seized person and helped him with closing on an auto insurance policy in a matter of minutes. I'm a better person from my encounter with her! Thanks again Megan."
We responded:
"Hey Jeff, thanks for this review. I'm so glad to hear that Megan took the time to help you sort out the issues. She's definitely one of the best. Please let us know if you ever need further assistance."
Profile photo of Cassper Munoz

Cassper Munoz

January 17, 2025

5  out of  5
rating by Cassper Munoz
"As long as I have been with State Farm, I have not had any issues or complaints. Bill Hicks' office staff are extremely helpful, informative, personable, and overall pleasant to speak to. The office is very quick to respond or follow-up with questions that I have had in the past both via phone call and through text. I would definitely recommend this office/team."
We responded:
"That's great to hear about your positive experience with our office! And thank you for taking the time to express that. Your recommendation highlights our team's dedication to your insurance needs. As always, we are here to help."
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Chris Stedman

January 6, 2025

5  out of  5
rating by Chris Stedman
"They’ve been great to me for years!"
We responded:
"Hey Chris, thanks for taking the time to leave us a 5-Star review. We've enjoyed the relationship and look forward to many more years. "
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Ale Calderon

January 6, 2025

5  out of  5
rating by Ale Calderon
"Called for a quote. Very easy fast helpful. Even after calling for Robert I didn’t have to go through the process all over again. Everything was again EASY!"
We responded:
"Hi Ale. Thank you for taking the time to share your thoughts! I'm glad to hear that the quoting process was easy and efficient for you. It's great that Robert was able to take care of questions. Of course, if there is anything else you need, don't hesitate to call."
Profile photo of Jacqueline Serna-Guerra

Jacqueline Serna-Guerra

January 3, 2025

5  out of  5
rating by Jacqueline Serna-Guerra
"Ms Flores was very professional and really worked with us to get the best possible rates. Great job! 👍👍"
We responded:
"Hi Jacqueline. Thank you for your feedback! I'm glad to hear that Megan provided you with professional service and helped you find the best possible rates. We strive to ensure you get the best experience possible and Megan is one of the best. "
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Marcela Rios

January 3, 2025

5  out of  5
rating by Marcela Rios
"Gracias Jennifer,Me encanta el servicio y la atención que brindan. Lo recomiendo ampliamente."
We responded:
"Gracias, Marcela, por tomarte el tiempo de dejar una resena. Nos encanta saber que recibiste un excelente servicio por parte de Jennifer. Tu recomendacion significa mucho para nosotros! Thank you, Marcela, for taking the time to leave a review. We love hearing that you received great service from Jennifer. Your recommendation means a lot to us! "
Profile photo of Amy Hernandez

Amy Hernandez

January 2, 2025

5  out of  5
rating by Amy Hernandez
"Jennifer was such a great help!"
We responded:
"Hey Amy, thank you for reviewing our State Farm office! We are happy you had a positive experience with us; your satisfaction is our top priority and Jennifer is great. We look forward to our relationship and helping you with any of your insurance needs."
Profile photo of Anthony Samaniego

Anthony Samaniego

December 27, 2024

5  out of  5
rating by Anthony Samaniego
"I’ve been with State Farm for over 45 years and the quality of customer service I receive from them is unmatched. Bill Hicks is an excellent agent and they bend over backwards to help me every time."
We responded:
"Hi Anthony, Thank you so much for your kind words and for being a valued State Farm customer for over 45 years! It truly means a lot to me and my team to hear that you are pleased with our service. We strive to go above and beyond to meet the needs of our clients, and it's wonderful to know that our efforts have made a positive impact on your experience. "
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Michelle Lampkin

December 19, 2024

5  out of  5
rating by Michelle Lampkin
"Awesome service. Thank you Megan for excellent customer service."
We responded:
"Hi Michelle, Thank you so much for your kind words! It's always great to hear you received great service and yes, Megan is awesome. Thank you for your feedback. Our office is here if you need anything at all. "
Profile photo of Alejandra Limon

Alejandra Limon

December 18, 2024

5  out of  5
rating by Alejandra Limon
"Jennifer is AMAZING!! She really takes her time and creates a welcoming and fun environment :)"
We responded:
" Hi Alejandra. Thank you for sharing that! We are glad you feel that way. Jennifer really goes above and beyond to make everyone feel comfortable and engaged. We are all here for you if you need anything at all. Thank you for being a part of our family."
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Victor Hernandez

December 13, 2024

5  out of  5
rating by Victor Hernandez
"I had a fantastic experience working with Jennifer on my home and auto insurance. She was incredibly knowledgeable and patient, making the entire process so much easier to understand. Her ability to explain everything clearly and thoroughly was impressive and greatly appreciated. Highly recommend her services!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you had a fantastic experience working with Jennifer. She truly is dedicated to providing excellent service and making the insurance process as smooth as possible. Your recommendation means a lot to us, and we look forward to assisting you in the future!"
Profile photo of Sandra Munoz

Sandra Munoz

December 10, 2024

5  out of  5
rating by Sandra Munoz
"Megan was a super duper agent answer all of my questions & was able to get me a great turnover price on my home & auto policy.I really do recommend her"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Megan was able to assist you effectively and secure a great price for your home and auto policy. Your recommendation means a lot to us, and we're always here to help with any future needs you may have!"