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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Hooper

October 16, 2025

5  out of  5
rating by Michael Hooper
"Robert is awesome! He’s always quick to respond and genuinely cares about his customers. He’s helped me get the best coverage at a great price. Highly recommend him if you want an agent who actually looks out for you."
We responded:
"Michael, thank you so much for your review and recommendation! I’m thrilled to hear that you’re happy with the coverage and service provide. It’s always our goal to look out for our customers and make sure they get the best options available. Your recommendation means a lot! Please don’t hesitate to reach out if you ever need anything else."
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Laura dl64

October 15, 2025

5  out of  5
rating by Laura dl64
"I was paying way too much until I got with State Farm. Can’t say it enough times and what I tell everyone I know, you want to save money? Then get a quote today."
We responded:
"Laura, thanks so much for the awesome review! We’re super happy to hear you’re saving money with State Farm. Appreciate you spreading the word. If you ever need anything, just give us a shout!"
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Maria Gonzalez Charris

October 14, 2025

5  out of  5
rating by Maria Gonzalez Charris
"Robert is the best!!! I have my Car and rental insurance with State Farm and it have been a good experience."
We responded:
"Thank you, Maria, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Robert; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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babet motes

October 14, 2025

5  out of  5
rating by babet motes
"Always helpful and professional"
We responded:
"Babet, thank you for your review. We're happy to hear you had a great experience with our office. Looking forward to helping you again soon!"
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Hilda Hilpert

October 13, 2025

5  out of  5
rating by Hilda Hilpert
"Bill Hicks and Roberto Trevino and all the rest of the staff are awesome! My late father switched to Bill after his previous agent retired.My dad passed in 1996 and I have continued with them for years. This should tell everyone the trust I have in them ,and it is 2025."
We responded:
"Thank you, Hilda, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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John Barthel

October 4, 2025

5  out of  5
rating by John Barthel
"Office personnell are efficient, friendly and responsive. I enjoy doing bussiness with them very much. This office has my Home Owners, Auto, and Unbrella policies."
We responded:
"John, thank you for your review! We’re glad you find our team friendly and helpful. We appreciate your business and look forward to keeping things easy for you!"
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Chaila Romero

October 3, 2025

5  out of  5
rating by Chaila Romero
"Megan was very knowledgeable and helped me set up our insurance in no time."
We responded:
"Hi Chaila, thank you for your kind words! We're glad Megan was able to assist you quickly and efficiently. If you have any more questions or need further help, feel free to reach out!"
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Cuco Valenzuela

October 1, 2025

5  out of  5
rating by Cuco Valenzuela
"Bill Hicks has been a great Insurance Agent to work with; they offered pricing that could not be matched by any other insurance agency."
We responded:
"Cuco, thanks so much for the awesome review! We're happy our office could help you find unbeatable pricing and make the process easy. We appreciate your support and are always here if you need anything else. "
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Gregory

September 26, 2025

5  out of  5
rating by Gregory
"Love state farm been with them over 7yrs now and Robert Trevino helped me with my issue today I do recommend this place for insurance always there for you."
We responded:
"Thank you so much, Gregory, for your review and loyalty over the past 7 years! We're thrilled to hear that Robert Trevino was able to assist you effectively. Your recommendation means a lot to us, and we're always here to support you with your insurance needs. We look forward to continuing to serve you!"
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Sylvia Hoffstrom

September 26, 2025

5  out of  5
rating by Sylvia Hoffstrom
"This State Farm office is really helpful and answers your questions and get back to you in a timely manner. Megan was awesome to work with"
We responded:
"Sylvia, thank you so much for your review! We’re thrilled to hear that Megan and our team were able to assist you promptly and effectively. We appreciate your trust in our office and look forward to helping you with any future needs!"
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alexis king

September 25, 2025

5  out of  5
rating by alexis king
"Ive been a customer for over a year now. Every time I have an issue, it is addressed immediately. I would love to acknowledge Nicole specifically! She is soooo good at her job and I really appreciate her efforts. Thank you Nicole!"
We responded:
"Alexis, thank you so much for your kind words and for being a valued customer for over a year! We’re thrilled to hear that your issues have been addressed promptly and that Nicole has made such a positive impact. Your appreciation means a lot to us. Thanks again for your continued support!"
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gregory hernandez

September 25, 2025

5  out of  5
rating by gregory hernandez
"Helpful and informative."
We responded:
"Gregory, thank you for your kind words! We’re glad to hear you found our service helpful and informative. We appreciate your feedback and look forward to assisting you again in the future!"
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Debbie Pipes

September 24, 2025

5  out of  5
rating by Debbie Pipes
"Fast response to a question I had after hours from Robert Trevino"
We responded:
"Thank you, Debbie! We're glad we could assist you promptly, even after hours. If you have any more questions, feel free to reach out anytime!"
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Geovanni Suárez

September 24, 2025

5  out of  5
rating by Geovanni Suárez
"Excelente servicio y gran atención personalizada, un gusto siempre ir a la oficina y resolver dudas"
We responded:
"Thank you, Geovanni, very much for your kind words! We are very glad to know that you enjoy the personalized attention and that you always feel welcome in our office. We are here to help you with whatever you need."
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JD Barthel

September 24, 2025

5  out of  5
rating by JD Barthel
"Fast and courtious"
We responded:
"Thank you, John, for your kind words! We're glad to hear you found our service fast and courteous. We appreciate your feedback and look forward to assisting you again."
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Justin Martinez

September 24, 2025

5  out of  5
rating by Justin Martinez
"Have been with State Farm for over 5 years. Bill and his team for example Robert Trevino go above and beyond with providing discounts and affordable rates. They have been very good with policy changes I need and are quick to provide their services. Would recommend."
We responded:
"Justin, thank you so much for your loyalty and kind words! Our team is dedicated to providing the best service and value possible. We're glad to hear we've been able to meet your needs promptly and help you find affordable options. We truly appreciate your recommendation and look forward to continuing to serve you!"
Profile photo of Joy Cavazos

Joy Cavazos

September 23, 2025

5  out of  5
rating by Joy Cavazos
"I’m a new customer to State Farm and Nicole went above and beyond to ensure that all my questions were answered. I highly recommend Bill Hicks State Farm agent for your home and auto insurance needs."
We responded:
"Hi, Joy! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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John Estrada

September 22, 2025

1  out of  5
rating by John Estrada
"As soon I get a chance to shop for a new ins company I will be leaving this agent."
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Urville Cartagena

September 18, 2025

5  out of  5
rating by Urville Cartagena
"I'm a customer since 2016 .... Always great service !!!"
We responded:
"Hi Urville, thank you so much for being a valued customer since 2016! We're thrilled to hear that you've consistently received great service. We truly appreciate your loyalty and look forward to continuing to serve you!""
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Bruce Panagopoulos

September 12, 2025

5  out of  5
rating by Bruce Panagopoulos
"Nicole Mejia was excellent! She made the different insurance policies super easy to understand. It was so easy to make changes to our auto insurance, and the agents here are welcoming, relatable, and super easy to talk to. Not to mention just how quick their process is! Wish more places had this level of professionalism and communication!"
We responded:
"Hey Bruce, Thank you so much for your kind words! We're thrilled to hear that Nicole made the insurance process clear and easy for you. Our team takes pride in being welcoming, relatable, and efficient, so it's wonderful to know you had such a positive experience. We'll be sure to share your feedback with Nicole and the rest of the team. If you ever need any further assistance, we're always here to help!"
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Dulce Villarreal

August 29, 2025

5  out of  5
rating by Dulce Villarreal
"Ecelente cervisio"
We responded:
"Dulce, ¡Muchas gracias por la reseña!"
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Rusty23222

August 28, 2025

5  out of  5
rating by Rusty23222
"Very knowledgeable and friendly. Highly recommend."
We responded:
"Thank you so much for your review! We are glad we could help. If you ever need assistance again, don't hesitate to reach out!"
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anita garcia

August 27, 2025

5  out of  5
rating by anita garcia
"Robert Trevino was such a wonderful help to me when purchasing my insurance I would refer him to many people for their insurance needs. Thank you Robert"
We responded:
"Hi Anita. Thank you so much for your kind words! We are thrilled to hear that Robert was able to help you with your insurance needs. Your referrals mean a lot, and we truly appreciate your trust and support. If you ever need anything else, please don’t hesitate to reach out!"
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Maricela

August 26, 2025

5  out of  5
rating by Maricela
"Very helpful and friendly agent, I have used State Farm in TX and GA and has been very easy."
We responded:
"Hi Maricela, Thank you for sharing your positive experience! It’s great to hear that State Farm has been very helpful and friendly, making the process easy for you. If you have any questions or need assistance with your insurance, feel free to ask!"
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Carolyn Savell

August 25, 2025

5  out of  5
rating by Carolyn Savell
"Great Service! Megan was so helpful! I highly recommend State Farm."
We responded:
"Hi Carolyn. Thank you so much for your kind words and 5-star review!! We're thrilled to hear that Megan provided you with great service. We appreciate your recommendation and look forward to continuing to assist you with all your insurance needs!"