State Farm® Insurance Agent Bill Hicks
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brenda M
July 2, 2026
"Megan handled the opening of my auto insurance policies. She was very sweet and personable, very easy to talk to. I truly appreciate how easy the whole process went down."
Denae Schenker
June 24, 2026
"Best team, they take care of you."
Dry Playz
June 24, 2026
"Great service . Quick and painless very helpful staff. Megan was plenty of help!"
Eric Quinones
June 22, 2026
"Good Service,
Robert was able to hop on a phone call with me and help understand a few questions that I had regarding my home insurance. Very easy to work with, go check-’em out."
Cecelia Conard
June 22, 2026
"Jennifer was great and super helpful! I really like this office because they always have snacks and are all very kind. I would highly recommend!"
Geovanni Suárez
June 22, 2026
"Excelente servicio y gran atención personalizada, un gusto siempre ir a la oficina y resolver dudas"
Rachel Weyel
May 13, 2026
"Had the most wonderful experience with Jennifer today -
she was kind, respectful, and very helpful in Problem-solving and resolving my auto Insurance and circumstances. I gave her a solid five stars."
Kevin Michael Martin
May 2, 2026
"A great branch with a strong human aspect. Love the communication they provide. I needed some last minute collectibles insured and they worked especially hard to make sure it was taken care of before I left for a trip. They go above and beyond! Highly recommend."
Gilberto
April 28, 2026
"El servicio prestado por la Agente Guadalupe Ortiz fue excelente muy profesional y un trato especial"
Foreign Lyz
April 27, 2026
"Nicole was amazing! She explained everything very clear and got me a good price"
Peggy Briceno
April 23, 2026
"Was an awesome sales person. He walked through every step of my policy and explained everything. I really appreciate for him to go a lot of his way to do that."
Michelle Gargiulo
April 16, 2026
"In all my years of Having Insurance I have never had a more Helpful, Caring and professional Agent.
Megan always answers the phone, or will call you back and if she’s out to lunch or helping another, Her colleagues jump right in to help until she is available"
Yessenia Otero
April 16, 2026
"Nicole always assists me with my policies. Whether I need to make changes, or have questions on my billing, she always has the answer!!! Super friendly and knowledgeable."
Hecho D' Palo Woodworking
April 10, 2026
"I’ve had the pleasure of working with Robert Treviño as my insurance agent for over 12 years, and I can confidently say he is exceptional at what he does. What started with just my personal coverage has grown, thanks to his outstanding service and dedication, into him managing not only my policies but also those of my wife, my children, and even my home insurance.
Robert is the kind of agent who truly takes the time to educate his clients. He clearly explains coverage options, benefits, and helps you make informed decisions without ever feeling rushed or pressured. More importantly, he treats you like family—not just another policy number.
His knowledge of the insurance industry is extensive, and his professionalism is second to none. He is always available, consistently returns calls promptly, and takes the time to answer any questions or concerns with patience and clarity.
Customer service is extremely important to me, and Robert exceeds expectations every single time. He is, without a doubt, a 10 out of 10. I highly recommend him to anyone looking for a trustworthy, knowledgeable, and dedicated insurance agent."
Keri Leblanc
April 9, 2026
"The team is always available to help."
Elizabeth Diaz Aldana
April 7, 2026
"I’m really thankful for the amazing service we received from Robert at State Farm. She was incredibly kind, patient, and professional throughout the whole process. She explained everything clearly and helped us find a great price on our insurance. You can tell she truly cares about her clients. Highly recommended!"
Daniel Sanchez
April 2, 2026
"Great service...thanks roberto trevino"
Chris Soto
April 2, 2026
"They get the quote fast and show more options. Great custom service."
Gail Borcherding
April 2, 2026
"Very helpful and efficient at starting my new insurance. Looking forward to a great business relationship."
Yvonne Banks
April 1, 2026
"Such a great team at this location. Mr Trevino provided me quotes for my vehicles and took the time to explain thoroughly what coverage I had and how it would benefit me best. Thank you"
Monica Amaro
April 1, 2026
"Bill and Louann are amazing ! I needed help and they went above and beyond to help me . 10/10 Service if you’re looking for an agent look no further."
Serafin Caracheo
March 31, 2026
"Good service"
Indira Rosa Martinez Bayona
March 31, 2026
"Ya tengo más de un año con el seguro de carro y me va muy bien, me parece que tienen buenas tarifas y mi asesor el señor Roberto es muy bueno, te lo recomiendo 💯"
Brendaliz Luyanda
March 26, 2026
"I recently switched my auto and home insurance from Progressive to State Farm, and I had an amazing experience thanks to Nicole Mejias from Bill Hicks’s office.
Nicole was incredibly helpful from start to finish. She made the entire process feel easy and stress-free, and she took the time to clearly explain everything so I felt confident in my decisions. It’s not often you come across someone so patient, knowledgeable, and genuinely kind.
If you’re thinking about switching or just need guidance, I highly recommend reaching out to her. Thank you, Nicole, for such outstanding service!"
Angel Rosario Montalvo
March 26, 2026
"Robert Treviño el más con experiencia en state farm habla español y te ayuda a que no pagues de más le da la vuelta hasta ayudarte"