
State Farm® Insurance Agent Bill Hicks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Frankie Q.
March 17, 2025
"I was able to get a great for both car & home insurance thanks to Megan! She quickly got to work and remained friendly and polite throughout the initialization of the policies. Made sure I got all of the emails that needed to be revised as well as making sure I got the temp ID cards. Thank you again for a seamless on-boarding! 🤗"
Valery Maleeva
March 14, 2025
"Roberto Trevino did a great job helping me to find affordable and premium auto coverage and also life insurance. Highly recommend!!"
"Hi Valery. Thank you for sharing your positive experience with Roberto Trevino! That's fantastic that he was able to help you with both auto and life insurance. Your recommendation highlights his expertise and dedication. We appreciate your feedback."
ALBERTO VELASQUEZ
March 7, 2025
"Muchas gracias al sr roberto trevino por toda su ayuda, excelente servicio y atencion al cliente"
"Thank you, Alberto. We appreciate your review and are delighted to know you had a great experience with Roberto at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Erich Guillen Soulary
February 14, 2025
"Es el mejor seguro de auto que he cotizado, sus precios son fabulosos!!!!!!, se lo recomiendo a todos!!!!!!!, acabo de hacer un cambio de autos en el seguro y no duro ni 5 minutos en hacer la gestión, mi reconocimiento y Muchas gracias a Roverto Treviño por su gentileza y amabilidad es un gran Gerente y vendedor"
"Hola Erich, ¡gracias por compartir tu experiencia positiva! Esperamos poder ayudarte en tus necesidades futuras. ¡Gracias nuevamente y bienvenido a nuestra FAMILIA STATE FARM! "
Matthew Wilks
February 6, 2025
"Everyone that works for Bill is top notch! They keep shopping until they get the very best price possible. Jennifer has been excellent to work with and very responsive. No guess work, and you never felt left in the dark. Can’t recommend enough. 10/10!"
"Matt, thank you so much for your review! We’re thrilled to hear that you had a great experience with our team, especially with Jennifer. Our goal is to provide the best service possible, and it’s great to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
Jeff Ledford
January 30, 2025
"Excellent agent who has superior customer service skills, she took a rude and panic seized person and helped him with closing on an auto insurance policy in a matter of minutes. I'm a better person from my encounter with her! Thanks again Megan."
"Hey Jeff, thanks for this review. I'm so glad to hear that Megan took the time to help you sort out the issues. She's definitely one of the best. Please let us know if you ever need further assistance."
Cassper Munoz
January 17, 2025
"As long as I have been with State Farm, I have not had any issues or complaints. Bill Hicks' office staff are extremely helpful, informative, personable, and overall pleasant to speak to. The office is very quick to respond or follow-up with questions that I have had in the past both via phone call and through text. I would definitely recommend this office/team."
"That's great to hear about your positive experience with our office! And thank you for taking the time to express that. Your recommendation highlights our team's dedication to your insurance needs. As always, we are here to help."
Chris Stedman
January 6, 2025
"They’ve been great to me for years!"
"Hey Chris, thanks for taking the time to leave us a 5-Star review. We've enjoyed the relationship and look forward to many more years. "
Ale Calderon
January 6, 2025
"Called for a quote. Very easy fast helpful. Even after calling for Robert I didn’t have to go through the process all over again. Everything was again EASY!"
"Hi Ale. Thank you for taking the time to share your thoughts! I'm glad to hear that the quoting process was easy and efficient for you. It's great that Robert was able to take care of questions. Of course, if there is anything else you need, don't hesitate to call."
Jacqueline Serna-Guerra
January 3, 2025
"Ms Flores was very professional and really worked with us to get the best possible rates. Great job! 👍👍"
"Hi Jacqueline. Thank you for your feedback! I'm glad to hear that Megan provided you with professional service and helped you find the best possible rates. We strive to ensure you get the best experience possible and Megan is one of the best. "
Marcela Rios
January 3, 2025
"Gracias Jennifer,Me encanta el servicio y la atención que brindan. Lo recomiendo ampliamente."
"Gracias, Marcela, por tomarte el tiempo de dejar una resena. Nos encanta saber que recibiste un excelente servicio por parte de Jennifer. Tu recomendacion significa mucho para nosotros! Thank you, Marcela, for taking the time to leave a review. We love hearing that you received great service from Jennifer. Your recommendation means a lot to us! "
Amy Hernandez
January 2, 2025
"Jennifer was such a great help!"
"Hey Amy, thank you for reviewing our State Farm office! We are happy you had a positive experience with us; your satisfaction is our top priority and Jennifer is great. We look forward to our relationship and helping you with any of your insurance needs."
Anthony Samaniego
December 27, 2024
"I’ve been with State Farm for over 45 years and the quality of customer service I receive from them is unmatched. Bill Hicks is an excellent agent and they bend over backwards to help me every time."
"Hi Anthony, Thank you so much for your kind words and for being a valued State Farm customer for over 45 years! It truly means a lot to me and my team to hear that you are pleased with our service. We strive to go above and beyond to meet the needs of our clients, and it's wonderful to know that our efforts have made a positive impact on your experience. "
Michelle Lampkin
December 19, 2024
"Awesome service. Thank you Megan for excellent customer service."
"Hi Michelle, Thank you so much for your kind words! It's always great to hear you received great service and yes, Megan is awesome. Thank you for your feedback. Our office is here if you need anything at all. "
Alejandra Limon
December 18, 2024
"Jennifer is AMAZING!! She really takes her time and creates a welcoming and fun environment :)"
" Hi Alejandra. Thank you for sharing that! We are glad you feel that way. Jennifer really goes above and beyond to make everyone feel comfortable and engaged. We are all here for you if you need anything at all. Thank you for being a part of our family."
Victor Hernandez
December 13, 2024
"I had a fantastic experience working with Jennifer on my home and auto insurance. She was incredibly knowledgeable and patient, making the entire process so much easier to understand. Her ability to explain everything clearly and thoroughly was impressive and greatly appreciated. Highly recommend her services!"
"Thank you so much for your kind words! I'm thrilled to hear that you had a fantastic experience working with Jennifer. She truly is dedicated to providing excellent service and making the insurance process as smooth as possible. Your recommendation means a lot to us, and we look forward to assisting you in the future!"
Sandra Munoz
December 10, 2024
"Megan was a super duper agent answer all of my questions & was able to get me a great turnover price on my home & auto policy.I really do recommend her"
"Thank you so much for your kind words! I'm thrilled to hear that Megan was able to assist you effectively and secure a great price for your home and auto policy. Your recommendation means a lot to us, and we're always here to help with any future needs you may have!"
Michael Hagen
November 29, 2024
"Wonderful friendly staff who really made us feel like family! Really strive to find us the right coverage and remove unnecessary items. Good rates and I highly recommend this team. Thank you Bill and team!"
"Hey Michael, thank you for the review. We enjoyed talking with you and getting your coverages set up. Obviously, we are here to help with whatever you need. I hope you and your family are well."
Mercedes Guel
November 26, 2024
"From start to finish Megan was amazing! Answered all my questions was super nice and friendly. She had my quote with set up the same day!"
"Thank you so much for your kind words! We're thrilled to hear that Megan provided you with such excellent service. We strive to ensure our customers have a great experience, and it’s wonderful to know that she was able to assist you so effectively. If you have any more questions or need further assistance, please don't hesitate to reach out!"
Madeline Robles
November 26, 2024
"Bill, Lou, and Jennifer were all so amazing to work with. Jennifer really took the time to understand my insurance and personal needs and the team was able to set me up for success and work on ensuring low monthly payments. This team really does care and help you feel comfortable while shopping for insurance! Would definitely recommend."
" Hi Madeline, Thank you for the chance to help you with your insurance needs. It's great to hear that everyone made you feel comfortable throughout the process. Your recommendation speaks volumes about our commitment to customer service. Thank you for sharing your positive feedback!"
KasieLynn Woods
November 8, 2024
"They were very helpful and polite. Thanks so much for your guys help! And you saved me loads of money no joke. 10/10 would recommend and will be sending people your way!!!"
"Hey Kasie, thank you so much for your review! It was a pleasure helping you with your insurance needs. We are looking forward to helping you or anyone you send our way. Thanks again."
Ron Keene
October 31, 2024
"I’ve been a customer over 20 years. Their service goes above and beyond. Always willing to help and always a pleasure to deal with."
"Ron, Thank you so much for your kind words and for being a loyal customer for over 20 years! We truly appreciate your support and are thrilled to hear that our team has consistently provided you with exceptional service. It’s always a pleasure to assist you, and we look forward to continuing to exceed your expectations in the years to come!"
Marco Gomez Luna
October 16, 2024
"Very good insurance, Marian Rodriguez has been super helpful. I would recommend to anyone."
"Thanks Marco! We're happy to hear that Marian has been so helpful. We appreciate your recommendation. Let us know if there anything else we can do."
Laila Garza
October 12, 2024
"Jennifer helped me find great insurance coverage and worked very diligently on helping me get applied discounts and provide me a reasonable price on my policy! Thank so much Jen!! Great job and professionalism 🤩🤩🤩🤩🤩🤩🤩🤩"
"Laila, Thank you so much for sharing your amazing experience with us! We are absolutely thrilled to hear that Jennifer went above and beyond to help you find the perfect insurance coverage. We will definitely pass on your heartfelt appreciation to Jennifer for her outstanding job and professionalism. If there's anything else we can do for you or if you have any more questions, please don't hesitate to let us know. We're always here to assist you! "
Anthony Cree
October 3, 2024
"Very great customer service."
"Anthony, Thank you for the awesome review! We hope to continue to provide you with excellent customer service for years to come."